Privacy Notice

This is King Competition Products's register and privacy policy in accordance with the General Data Protection Regulation (GDPR) of the EU. Created on 21.8.2015. Last updated on 21.12.2023

1. Data Controller

1. Data Protection Officer

For any inquiries regarding data processing and privacy, you can contact our customer service at: info@kingcompetition.com

What information does King Competition collect and store?

Information provided by the user

Identification details such as name

Contact information such as phone number, email address, and postal address

Payment details such as billing information and payment method details

Location data for service localization (currencies, delivery methods)

Product reviews

Marketing communication permissions

Personalized information provided with separate consent from the customer, such as customer survey responses

Wish list items

Product-specific supplement notification subscriptions

Information observed from the use of services

Shipping information such as delivery address and selected payment method

Purchase history, including ordered products, returns, and payments

Browsing and usage data on the online store

Device identification information

Online shopping session events, such as items added to the shopping cart

Information inferred through analytics

Product recommendations inferred from browsing and purchase data

Customer segmentation and areas of interest inferred from purchase data

Who can process my data?

Access to the systems used by King Competition Products is limited to King Competition Products employees who are trained to handle data appropriately. Processing of King Competition Products customer data requires password authentication, and our enterprise resource planning system leaves log records of data viewing and processing.

In some cases, we may need to transfer data to third parties, such as for storage, analytics, or marketing purposes. For these purposes, we only use trusted partners with whom we have established comprehensive data protection and processing agreements. These agreements comply with the requirements set by legislation and the EU's General Data Protection Regulation. King Competition Products partners are not authorized to use the data for their own purposes or share it further.

Data management is the responsibility of King Competition Products

How is my information used?

Personal data is used for:

Order processing, delivery, archiving, and accounting

Maintaining customer relationships

Developing internal functions at King Competition Products

Enhancing customer experience and service

Statistics and business management

Preventing misuse

Generating better and more personalized content and marketing

Facilitating and expediting customer returns

Are my details secure?

King Competition Products customer data is stored behind protections accessible only to employees

How long will my data be stored?

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. Additionally, some information may be retained longer as required by legal obligations, such as accounting and consumer trade responsibilities, to demonstrate their proper implementation.

Upon customer request, personal data relating to them can be deleted or anonymized from King Competition Products systems. The deletion and anonymization process is irreversible, and we cannot restore deleted customer accounts.

Certain legislation obligates longer-term data retention for purposes such as:

Accounting laws defining longer retention periods regardless of whether the material contains personal information or not

Fulfilling consumer trade responsibilities

System log information is collected and retained as required by law to provide a lawful and secure online store for our customers

What rights do I have?

As a customer, you have the right to:

Access personal data concerning yourself, including the right to receive a copy of your personal data

Request correction or deletion of personal data concerning yourself

Under certain conditions, request restriction of processing or object to the processing of personal data

You can exercise your rights by contacting our customer service. The request should be sufficiently detailed for our customer service to verify your identity. We will inform you if we are unable to fulfill your request in some aspects.

How can I control my data or be forgotten?

From your customer account page, you can define, correct, or delete the information you have provided about yourself. Similarly, you can decide whether you want to receive different marketing communications. You can also delete your account by anonymizing it.

Will my data be shared with third parties?

Some essential information is transmitted to third parties to facilitate payment transactions, deliveries, or marketing communications. For example, for deliveries to be facilitated, your address and contact information are transmitted to logistics entities. Online store transactions are transmitted to our content and marketing targeting system, which only we have access to. During payment transactions, your payment information passes through a trusted payment processor.

Only the essential information required for the execution of the service is sent to each party, and these service providers are not entitled to use your information for anything other than the service's execution.

Principles of Register Protection

Data protection is based on appropriate technical and organizational measures.

Contact

For any inquiries related to data protection, you can contact